What services do you offer?
We specialize in luxury event decoration, hotel room setups, floral arrangements, money bouquets, picnic experiences, proposal setups, and personalized celebrations for all occasions.
What areas do you service?
S&T’s Creative Touch is based in New York City and services NYC and surrounding areas. Travel outside of our standard service area may be available upon request.
How do I book with S&T’s Creative Touch?
To begin the booking process, simply submit an inquiry through our website with your event details. We’ll review your request and contact you to discuss your vision, pricing, and availability.
Is a deposit required to secure my booking?
Yes. A non-refundable deposit is required to secure your event date and begin the planning process. Remaining balances must be paid before the event date.
How far in advance should I book?
We recommend booking as early as possible, especially for large events, holiday weekends, and peak seasons. Availability is limited and dates fill quickly.
Do you offer custom designs?
Absolutely. Every event is unique, and we work closely with our clients to create personalized designs tailored to their vision, theme, and budget.
Do you provide same-day or last-minute bookings?
Last-minute bookings may be accepted depending on availability. Additional rush fees may apply for bookings made on short notice.
Do you travel for events?
Yes, we are open to travel for select events. Travel fees may apply depending on the location and event requirements.
What is included in your picnic setups?
Our picnic experiences may include luxury floor seating, tables, pillows, floral accents, candles, place settings, painting supplies, and customized decor depending on the package selected.
Can I customize my floral or money bouquet?
Yes. We offer fully customizable bouquets based on your preferred colors, theme, denomination amounts, flowers, and special requests.
Do you offer same-day delivery?
While we don’t offer same-day delivery, we encourage you to place your orders at least a week in advance. This helps us ensure that we provide you with the best quality service every time!
How long are your setup rentals?
Standard event and picnic setups are typically reserved for up to 3 hours unless otherwise discussed. Additional time may be added for an extra fee.
Do you offer breakdown and cleanup services?
Yes. Setup and breakdown are included with most of our services to ensure a seamless experience for our clients.
What happens if I need to reschedule?
Rescheduling requests are handled on a case-by-case basis and depend on availability. Please contact us as soon as possible regarding any changes.
Can you work within my budget?
We do our best to accommodate a variety of budgets while still maintaining the quality and luxury experience our brand is known for.
How can I care for my flowers to make them last longer?
To make your flowers last longer, change the water regularly, trim the stems at an angle, and keep them in a cool spot away from direct sunlight and drafts. Follow our care tips for the best results. Enjoy your blooms!
Do you offer international shipping?
Currently, we only provide local delivery within the 5 boroughs of NYC. We’re excited to expand our services soon, so please stay tuned for updates. We appreciate your understanding and support!
Can I include a personalized message with my order?
Absolutely! You can include a personalized message with your order at no extra cost. Simply choose a message banner or note card, and we’ll make sure it’s beautifully included with your flower arrangement. Spread some joy with your thoughtful words!
What is your return policy?
We strive to provide the best quality flowers. If you’re not satisfied, please contact us within 24 hours for assistance.
How can I contact you?
You can contact us directly through our website inquiry form, email, or social media platforms for questions, consultations, and booking inquiries
